A peek inside thisopenspace's Slack reading library channel
Amazing books, podcasts, inspiring blogs serve as inspiration and enjoyment in so many ways. In our team’s Slack, we created a #readinglibrary channel to share and talk about books and blogs that inspire and motivate our team.
Most everything we’ve learned and continue to learn about business, startups and design, has come from the inspiration and example of others.Today, we’re excited to share the blogs and articles that have influenced us in 2015. We put together a list of 21 articles, and a handful of Slack commentary, hoping you might find a new piece of content or two!
The Uber Design Research team uses a range of research methods to uncover what matters most to riders and partners, and how our product helps or hinders them as they go about their lives.
Curated articles for designers and front-end developers.
Don't put the cart before the horse. Doing things that don't scare is the prerequisite to scale! This is how you validate the idea, build an early user base, and develop an idea.
[email protected]: Team, here is one of my favourite essay "Do the things that don't scale" by Paul Graham (founder, Y Combinator). We are in our infancy and this is a special place where we have the ability of doing the small things that touch our individual users. For example, last year we sent hand written Christmas cards to every single person who had booked a space with us to date. Since we had never done this, it was 2 years worth of users or 100+ individuals at that point. We are now over 300+ and it will not be possible to do this again this year. However, each user who books a space with us still gets a hand written thank you card mailed to them. It is important that we form these habits while we are still a young company so that they continue to live in our core as we grow.”
Few founders think about culture as early or intensely as Brian, Joe, and Nate. Before they had a building, an employee, or even much of a business, Airbnb’s culture was already front and center.
This is a guest post on Shopify’s blog by John McIntyre. John is the founder of ReEngager, an agency that helps ecommerce stores increase total sales by 15-30% with email marketing.
Companies like Uber (a Menlo portfolio company) and Airbnb boast incredible market potential and long-term defensibility that results from network effects. Entrepreneurs entering the space today should follow these 10 laws of marketplaces to optimize for long-lasting success.
A project by Lydia Laurenson this Tumblr showcases some of the internet's cruelest opt-out forms.
[email protected]: We need some sass in our newsletter opt out form!”
New York Times columnist David Brooks set out to discover how deeply good people got that way.
This is a story about two roads — Should and Must. It’s a pep talk for anyone who’s chosen Should for far too long — months, years, maybe a lifetime — and feels like it’s about time they gave Must a shot.
"@Morgan: Elle Luna is one of my heroes!! This is a must read if you haven't already."
This is a 5-step model for creating a metrics framework for your business & customers. AARRR!
Did you know that most people only use 10% of their Slack? These simple tips will help you unlock a whole world of potential.
How Slack stole a multi-billion dollar market by becoming everyone’s favorite sassy robot sidekick.
HBR perspective on how customer journeys are becoming central to the customer’s experience of a brand—and how they are as important as the products themselves in providing competitive advantage.
[email protected]: This article is EVERYWHERE!”
A roundup of the most overlooked aspect of design from Tech Crunch by Benjamin Brandall.
Starting from first principles, YesGraph outlines how to grow. This is Part 1 of 5. This post explores the different aspects of a good goal.
The first step to driving growth is picking a goal. Then you need to understand your product to know which areas might drive growth. It’s about finding your growth levers. You should refine your understanding until you have a clear sense of how any change might affect your metrics.
This is the third growth step of five from YesGraph. This section discusses how to come up with ideas and triage them by cost, benefit, and risk - and the importance of running valuable experiments.
At First Round’s recent CEO Summit, Michael Sippey shared the one most important rule and three steps for gathering powerful customer feedback that can make all the difference for your product roadmap.
This report counts up from 1 (mariachi bands that visited our office) to 203,940,090,998 (emails sent by our users), and highlights all the bagels, new users, socks, and stuff in between. It's one of the most beautiful examples of content marketing and storytelling!
How many projects fall short of delivering what was promised? It’s a question many have speculated on, but Kickstarted wanted to know for sure.
[email protected]: Love it - this is so cool! Thanks for sharing @Morgan. I like it for two reasons - first because people hate bad surprises - being upfront about the failures reduces this risk. I also like it because this anticipates a user emotion and then jumps WAY ahead of that consumer fear in a way that probably surprises (in the good way!) a lot of people. DUDE we gotta be like this!”
Pod. Work group. Committee. Autonomous collective. Whatever you call it, you’re part of one at Google and probably wherever you work: a team. So if we know what makes managers great, why don’t we know what makes a team great?
Does your top blog article make the list here? What would you recommend we read next? We’d love to hear from you about your favorite learning places! Drop us a line or shoot us a note on twitter @thisopenspace.